Business Process Modeling for Insider Threat Monitoring and Handling

Business process modeling has facilitated modern enterprises to cope with the constant need to increase their productivity, reduce costs and offer competitive products and services. Despite modeling’s and process management’s widespread success, one may argue that it lacks of built-in security mechanisms able to detect and deter threats that may manifest throughout the process. To this end, a variety of different solutions have been proposed by researchers which focus on different threat types. In this paper we examine the insider threat through business processes. Depending on their motives, insiders participating in an organization’s business process may manifest delinquently in a way that causes severe impact to the organization. We examine existing security approaches to tackle down the aforementioned threat in enterprise business processes and propose a preliminary model for a monitoring approach that aims at mitigating the insider threat. This approach enhances business process monitoring tools with information evaluated from Social Media by examining the online behavior of users and pinpoints potential insiders with critical roles in the organization’s processes. Also, this approach highlights the threat introduced in the processes operated by such users. We conclude with some observations on the monitoring results (i.e. psychometric evaluations from the social media analysis) concerning privacy violations and argue that deployment of such systems should be allowed solely on exceptional cases, such as protecting critical infrastructures or monitoring decision making personnel.